Free Shipping Details
Orders under $1,000 are shipped FedEx Standard or US Priority Mail. Orders over $1,000 are shipped via FedEx Priority Overnight or US Express Mail, and are delivered as Signature Required packages. To arrange to have a package held at a convenient pick-up location, please call to place your order (800-433-2988).
Cross’s 2025 Valentine’s Extension
You have a full 30 days after Valentine’s Day for returns and exchanges
Anything you purchase Jan 1 – Feb 14 2025 comes with full return/exchange privileges through March 15, 2025.
Our goal is to make gift giving easy with a full 30 days for exchanges or returns following Valentine’s Day.
Your gift comes beautifully gift-wrapped Absolute satisfaction guaranteed on all your Cross purchases.
Jewelry must be returned to us in original condition, unused and unworn. Special orders made to a customer’s specifications are not returnable.
Returns are credited in the form of the original payment– credit card to credit card, check to check. You may also choose to have the refund put on a Cross gift card for future jewelry shopping.