Our passion for precision-cut diamonds leads us to extraordinary measures to source the finest cut diamonds in the world today. The result are diamonds with a lifetime of dazzling non-stop brilliance.

With the purchase of a Cross diamond ring comes an insurance appraisal attesting to its quality as well as an independant laboratory certificate (.80ct and larger) from one of the world’s two most respected gemological testing facilities (GIA or AGS).

Cross guarantees the diamond to be 100% natural and the diamond grade to be accurate.

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Cross Quality Diamond Setting

 

How well a diamond is set and secured is often overlooked by engagement ring shoppers. The quality of setting is not obvious at frist glance, and can really only be seen under a microscope.

The quality of the diamond setting plays an essential role in the safety, security, and enjoyment of a ring for decades. How well a diamond is set can mean the difference between a ring that spends a month a year in a repair shop to tighten/re-secure, a ring that keeps snagging on fabrics, or even a lost gem, versus a ring that can be worn and enjoyed for years with minimal upkeep.

All center diamonds at Cross are set by one of Cross’s own jewelers. The Cross standard for diamond setting has remained the same for over 100 years. The reason is simple: there is just one right way to set a diamond securely in a prong-set ring.

  • A prong should have an angle cut into it which provides a secure seat on which the diamond evenly rests.
  • The prong should be drawn securely down over the top edge of the diamond to rest flat and secure over the surface of the gem.
  • The heel of the prong should be thick enough to provide structural strength for years of wear.
  • The prong should have a smooth, rounding polished surface.

All the above factors are important because when a diamond is set properly it looks its best and is as safe as it can possibly be.

We do recommend a professional clean and check for all jewelry at least once per year. Clean and check is always free at Cross and takes just a few minutes.

What to Avoid
in Poorly-Set Jewelry

We see poorly set gems every day from jewelry that is brought in for cleaning or repair. Shown below are common examples of improperly set diamonds.

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The Cross Craftsmanship Difference

Our diamond setters are instructed to take the full measure of time to ensure each job is properly completed. When setting a diamond they work with a 20x power microscope because working under this level of magnification means the finished ring is the most beautiful and secure it can possible be.

 

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Most of our rings come in a standard size of 6.5 for women and 10 for men. The sizing of newly purchased rings is offered at no charge. If this is to be presented as a surprise, or you are unsure of the recipient’s finger size, we suggest giving the ring as is. After presentation sizing adjustments are promptly completed.

For sizing questions please call us at 1800 433-2988.

Shipping Details:

Prompt free delivery is offered on all purchases shipped to mailing addresses within the United States.

Purchases under $1,000 are shipped free by Priority Mail (please allow 3 to 5 business days for delivery). Priority Mail may be upgrade to Express Shipping (1-2 business days) for $20.

Purchases over $1,000 are shipped free overnight. A signature is required on delivery.

Need a delivery to arrive on a specific day? Ask, we can arrange that. Would it be more convenient to deliver to your business address or directly to the recipient? We can do that too.

By providing us your e-mail address, you will receive tracking information on the progress of your delivery once it is shipped.


Questions or to order by phone
Call us Mon-Fri 9:30am to 5:00pm EST
1-800-433-2988
Order Now 1-800-433-2988 Satisfaction Guartanteed
Order Now 1-800-433-2988 Satisfaction Guartanteed
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Why can I order some items online but not others?

We recently launched a shopping cart on our website and you may have noticed that some items can be purchased online while others require a phone call to purchase. We currently offer online purchases for jewelry under $5,000 and items that are most likely in stock and ready to ship. In addition, all engagement and wedding rings require a phone call to order.

You can reach us in Portland, Maine at 1-800-433-2988, Mon-Fri 9:30am to 5pm EST.

Satisfaction Guaranteed

Your satisfaction is always guaranteed. Everything we show and sell comes with our 30 day return privilege for a full refund or exchange*. For all your Valentine's purchases we are extending our return opportunity through March 14, 2017.
*Custom-made items and personalized, engraved items are return exceptions.

To Order Please Call: 1-800-433-2988

There are still some items on our website that require a phone call to order. You can reach us Mon-Fri 9:30am to 5pm and during our special Saturday openings.