Shipping Info - Cross Jewelers
Creating Fine Jewelry for over 100 years in Portland, Maine
FAST FREE SHIPPING - ALL ORDERS!
CALL US: 1-800-433-2988
Important!
While our showroom remains closed for safety, you can call us Monday – Friday 9:30am – 5pm EST, 1-800-433-2988. Or, easily click and buy from our 1,000-item website. Shipping is always safe, fast and free anywhere USA.

Free Shipping Details

Shipping Details

Free Shipping is offered on every order to mailing addresses within the United States. Orders are processed within one business day (example: order placed on Monday would ship Tuesday. If ordered on Friday the package would ship on Monday).

Orders Under $1,000 – Free shipping via FedEx (allow 4 business days). You can upgrade to overnight delivery for $20.

Orders Over $1,000 require a signature on delivery. You may choose free FedEx Overnight or US Post Office Express.

Rings that need to be sized take extra time. If ordering a ring, you may select, “No Sizing Yet, Ship Right Away”.

 

Shipping to an Alternate Address

If you will not be home to sign for your package, Cross Jewelers can arrange to ship your order to your place of work, or another more convenient destination.

(As a security precaution, to protect our customers against fraud, when you order merchandise to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has the alternate shipping address on file. To assure your order flows smoothly, simply call your issuing bank and provide them with your alternate shipping address.)

Maine State Sales Tax (5.5%) will be added to orders delivered within the state of Maine.

We do not ship internationally

Curbside Pickup

Please give us a call to place your order. Curbside orders will be ready for pickup the following day (Monday-Friday) between 9:30am and 4pm.

To pick up your selection at 129 Free St:

There is a Temporary Closure to Free Street Traffic – the top of Free Street, in front of the Portland Museum of Art, is closed to traffic for construction work. To reach our entrance at 129 Free Street, follow the directions provided below:

Free street is a one-way street; however, they have temporarily allowed for two-way traffic on the upper portion of Free Street for business access. This upper portion of Free Street is accessible from Oak Street (another one-way street).

Put into your navigation Marcy’s Diner at 47 Oak St, Portland, ME 04101. Coming down Oak Street you will find Marcy’s Diner on your left, at the corner of Oak St and Free St. You may turn right at this intersection and go up Free Street. Cross Jewelers, at 129 Free St will be on your right.

  1. Come to 129 Free St.
  2. Give us a call when you arrive
  3. One of our staff will bring your order out to your vehicle.

CONTACT US

1-800-433-2988
Monday - Friday 9:30 am to 5:00 pm
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