Shipping Details
Orders under $2000 are shipped via FedEx Standard or US Priority Mail. Orders over $2000 are shipped via FedEx Priority Overnight or US Express Mail, and are delivered as Signature Required packages. To arrange to have a package held at a convenient pick-up location, please call to place your order (800-433-2988).
Returns & Exchanges
Our year-round return period is 30 days.
Use the postage-paid/insured label included in your order for free returns and exchanges, or call for a free insured label for orders over $2,000. Our goal is to make your online shopping experience as easy and convenient as possible. Call us with any questions about returns or exchanges (Mon – Fri 9:30am – 5pm EST).
Jewelry must be returned to us in original condition, unused and unworn. Special orders made to a customer’s specifications are not returnable.
Returns are refunded in the form of the original payment: credit card to credit card, check to check. You may also choose to have the refund put on a Cross gift card for future jewelry shopping.


In our 100-year history, the Lady Captain’s Ring has been our most popular design. For 10 years we set the ring with just diamonds. Then, in the following 25 years, we made the Lady Captain’s Ring with blue sapphires and other gems. Truth: we were surprised that it took us 10 years to discover blue. Women especially love our blue sapphire Lady Captain’s Rings. And as they say, “The rest is history.” We’ve made hundreds of these rings.