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Orders Over $2,000 require a signature on delivery. You may choose free FedEx Overnight or US Post Office Express Mail.
Orders Under $2,000 no signature is required. You may choose FedEx 2-Day Service or US Post Office Priority Mail.
Rings that need to be sized take extra time (See our current sizing time). If ordering a ring, you may select, “No Sizing Yet, Ship Right Away”.
Curbside Pickup is also Available – please give us a call to place your order.
Free Shipping Details
For orders over $2,000
Order by: 9am EST on Monday
Received by: Tuesday, November 25
Add 1 day for rings
For orders under $2,000
Free Shipping via: FedEx (delivery in 3-5 days)
Click here for more details
Upgrade to expedited shipping for just $20
Returns & Exchanges
Cross’ 2025 Christmas Extension
Our year-round return period is 30 days.
Anything you purchase November 1 – December 25, 2025 comes with full return/exchange privileges through January 26, 2025. Our goal is to make it easy with a full 30 days for exchanges Your gift always comes beautifully gift-wrapped. Absolute satisfaction guaranteed on all your Cross purchases.
Jewelry must be returned to us in original condition, unused and unworn. Special orders made to a customer’s specifications are not returnable.
Returns are refunded in the form of the original payment: credit card to credit card, check to check. You may also choose to have the refund put on a Cross gift card for future jewelry shopping.